The importance of Multimedia and Geographical Information System
Technologies in the Tourism Industry

Salah BENABDALLAH

Head of the Decision Support Systems Department, Institut R¦gional des
Sciences Informatiques et des T¦l¦communications (IRSIT). Address: B.P. 212,
Cit¦ Mahrajne, 1082 Tunis, TUNISIA. Tel: (216-1) 800.122. Fax: (216-1) 787.827.
email: salah@hanoun.rsinet.tn

Karima BOUNEMRA BEN SOLTANE

Chairman and Managing Director of Institut R¦gional des Sciences
Informatiques et des T¦l¦communications (IRSIT). Address: B.P. 212, Cit¦
Mahrajne, 1082 Tunis, TUNISIA. Tel: (216-1) 800.122. Fax: (216-1) 787.827.
email: BOUNEMRA@irsit.rnrt.tn

21/3/96


Introduction :

The latest advances in computer industry especially in hardware has led to the development of the Multimedia and Geographical Information System (GIS) technologies. Multimedia provides communications using text, graphics, animation, and video. The combination of several media often results in a powerful and richer presentation of information and ideas to stimulate interest and enhance information retention. GIS is a powerful set of tools for collecting, storing, retrieving, transforming, managing, analyzing, and displaying spatial data. The integration of those technologies will improve the services offered to the tourism market.

This paper presents the importance of Multimedia and GIS technologies in the tourism industry and their use to build a powerful distributed tourism information system.

GIS and Multimedia for the Tourism Industry

One of the problems encountered in the tourism industry is the quick update and maintenance of the data. Data concerning geographical beauties, culture heritage, monuments, hotels, amusement parks, and so on are continuously collected by local tourism authorities. The current procedures for publishing those data are not on line with the need of a prompt usage of the data themselves. They are in fact made available through traditional channels like booklets, brochures and so forth. Using Multimedia and GIS in the tourism oriented application market will make it possible to deliver those data also in electronic formats using new media like CD-ROM. However, any necessary update of the data requires, today, a new delivery. This introduces extra costs that can be avoided with the availability of Multimedia database managed locally and available, through Internet, to the application developers.

Combining these two technologies will allow the final user of tourist applications :
In conclusion, the combination of these technologies will definitely enables the local tourism authorities to update the data easily, efficiently and with low cost.